Disclaimer
The information contained in this website is for general information purposes only. The information is provided by NZ Forestry and Land Investments Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of NZ Forestry and Land Investments Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, NZ Forestry and Land Investments Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Financial Service Providers (Registration & Dispute Resolution) Act 2008
As a Financial Service Provider (FSP) we are required to have an internal complaints process for handling complaints relating to the financial services we provide. This is an obligation as set out by the Financial Service Providers (Registration and Dispute Resolution) Act 2008. Here at NZ Forestry & Land Investments Limited, we see an internal complaints handling policy and process as a valuable tool for our business as it affords the opportunity to improve our business and particularly our communication with shareholders.
Every complaint is an opportunity to assess business processes and improve them wherever possible. We hope our complaints process provides a way for you to give feedback on our service; we feel it serves as a quick and efficient means of resolving difficulties as they arise, and it promotes good relations.
Disclosure Statement
This Disclosure Statement is in accordance with the provisions of the Financial Advisors Act 288, Securities Market Act 1988, the Securities Markets (Investment Advisers and Brokers) Regulations 2007 and the Financial Advisers (Disclosure) Regulations 2010. This disclosure statement is made on behalf of NZ Forestry & Land Investments Limited, Prosper Hills (2012) Limited together with Ross Anthony Collins and Anthony Shane Collins as directors of Prosper Hills (2012) Limited.
To download the Disclosure Statement, click here >>
Complaints Process
The following document outlines our Complaints Process, it answers questions such as; Who do I contact with enquiries about my investment? What will happen after a complaint is made? What are the charges? And What will happen if the dispute remains unresolved (Deadlocked)?
To download an outline of the Complaints Process, click here >>
Complaint Form
If you would like to lodge a complaint, a generic form along with instructions may be downloaded and printed:
To download the Complaint Form, click here >>
Online Complaint Form
If you would like to lodge a complaint online, you may begin by clicking here >>